Awakened Mind System 2.0: Breakthrough Audio Technology

English | ASIN: B0002A2VFK | Audio MP3 | 262 MB
We all seek a state of higher consciousness that awakens and enlivens our whole being. Masters of meditation and yoga, great artists, inventors, and highly accomplished people in many walks of life have learned to develop and live from such a state. British researcher and Zen master C. Maxwell Cade spent decades analyzing the brainwave patterns of these extraordinary people. He discovered that they each shared a common pattern of brainwaves, which Cade called the Awakened Mind Pattern, and which he believed held the key to tapping into one’s highest potential. Created by Dr. Jeffrey Thompson, The Awakened Mind System 2.0 uses breakthrough audio recording processes to help you access this brainwave pattern so that you can directly experience the enormous benefits of this heightened state of consciousness. Dr. Thompson embeds inaudible pulses of sound that mirror the Awakened Mind Pattern into an ambient musical soundtrack. As you listen, your own brainwaves begin to reflect the Awakened Mind pattern, drawing you easily into states of deep insight, clarity of mind, creative inspiration and peak performance. Listen as soft background music while working, painting, writing, or enjoying other creative activities. Daily use trains your brain to draw on your deepest capacities and abilities wherever and whenever you need them. Based on over 15 years of pioneering clinical research - Use with headphones or ordinary speakers - Contains no spoken words or subliminal messages. Dr. Jeffrey Thompson’s pioneering work with thousands of patients has led to groundbreaking discoveries in how sound frequency patterns built into musical soundtracks induce brainwave entrainment. Fortune 500 companies, healthcare professionals, clinics, hospitals, meditation groups, and individuals worldwide use Dr. Thompson’s audio programs for deep relaxation, healing, inner exploration, and meditation.

Review
By Darv Krizton. I've been following the works of Dr. Jeffrey S. Thompson since 1989, when an acquaintance gave me a cassette recording of one of his earlier primitive works. "The Doctor" has had, since that time, several phases of innovation which have mainly been a progression from the use of multitudinous sculpted sounds and even "noise" to a much more accessible sound with classical aesthetics of beauty, primarily synthesizer based. He recently has developed a technique of, in his words, "creat[ing] pulses directly within the sounds themselves instead of pasting the music on top of sound pulses" (as is quite common with brainwave composers.) This means the pulse is somewhat "hidden" and one is not distracted from the music. Cool. This disc is completely ambient and therefore a superb meditation tool. I must also mention that this is one of The Doctor's BEST productions since he began using the "wall of synthesis." Sometimes he has had what i thought were glitches of noise perhaps from a dirty potentiometer. But, with Thompson, one never knows if that noise is actually there intentionally. This disc, however, is very clean so headphone use is care-free. Finally, his focus on the "Awakened Mind State" makes this a valuable learning tool for serious consciousness explorers. If I was going to recommend one Thompson disc that is on Amazon to someone who knows nothing about his work, this would be the one.


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Natural Confidence: How to Tear Down the Barriers

Morty Lefkoe | 2009 | ISBN: N/a | Audio MP3 | 384 MB
Most people think confidence is something you gain by being successful at something. Yet others say that you need to generate confidence in order to succeed. It's almost like the question "which comes first the chicken or the egg?"
Well, after over 20 years of helping people reach their dreams I can tell you that confidence often does come first. Success is so much easier to attain when you take the steps needed to regain the natural state of confidence we are all born with.

Let me explain.
When you were very young, you took action over and over again even if you failed. When you were learning to walk, you fell many times but you also kept getting up to try again… and you eventually succeeded at walking. When you were learning to speak, often no one could understand what you were saying. But that didn't keep you from trying anyway. Eventually you learned which sounds got you what you wanted and which sounds received no response.

You learned to speak and to walk because you had not yet learned two other things. You had not yet learned a single limiting belief. You had not learned to say, "I can't." Not yet. And you had not been conditioned to fear failure, criticism or rejection. These things were not yet a part of your vocabulary. You wouldn't learn them for many years. But when you did learn them, they seemed to be a part of your very being…

It is these "learnings" that stole your natural confidence from you.

And by unlearning these limiting beliefs and conditioned emotions you can take your Natural Confidence back. In the past you'd have to work with one of my Certified Facilitators to bust your limiting beliefs and do away with your conditioned emotions. It would sometimes cost from $800 to $1000 of working with one of my Facilitators before a person could totally regain their confidence. Well, a friend of mine named Denis Hann gave me an idea a couple of years ago that has allowed me to help you eliminate a belief at a very low cost.

Together we figured out how to put my belief-eliminating process onto interactive video online.

Natural Confidence helps you identify the 19 specific beliefs we've found limit people in almost every area of their lives. Beliefs that rob you of the confidence you were born with and keep your life from being all it could be.

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Emotional Intelligence 2.0

B r i l l i a n c e Audio; (May 15, 2010) | English | ISBN: 1441842233 | Audio MP3 | 152 MB
By now, emotional intelligence (EQ) needs little introduction — it’s no secret that EQ is critical to your success. But knowing what emotional intelligence is and knowing how to use it to improve your life are two very different things. Emotional Intelligence 2.0 delivers a step-by-step program for increasing your emotional intelligence using the four core EQ skills — self-awareness, self-management, social awareness, and relationship management — to exceed your goals and achieve your fullest potential.

For the first time ever in a book, Drs. Bradberry and Greaves unveil TalentSmart’s revolutionary program to help people identify their EQ skills, build these skills into strengths, and enjoy consistent performance in the pursuit of important life objectives. This audiobook contains proven strategies from a decade-long effort to accurately measure and increase emotional intelligence. Trusted by upper-echelon leaders inside companies worldwide, these strategies will enable you to capitalize on the skills responsible for 58% of performance in all types of jobs.

The new, enhanced online edition of the world’s bestselling emotional intelligence test, the Emotional Intelligence Appraisal®, will show you where your EQ stands today and what you can do to begin maximizing it immediately. The audiobook’s smooth narrative style turns rigorous research into memorable stories and practical strategies that anyone can use to his or her advantage. With 90% of top performers high in EQ, and EQ twice as important as IQ in getting where you want to go in life, who can afford to ignore it?

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The Secret to Invincibility: How To Thrive In Any Situation

Nightingale C. | English | Audio MP3@128 Kbps | 223 MB
Happiness, in one form or another, is a universal goal in life. Stress, of one kind or another, is a universal challenge. And it's easy and common to assume that the stresses of life themselves, from minor everyday annoyances to major crises, are what prevent us from attaining the happiness we seek.

The truth is much more interesting - and empowering. In fact, it is our reaction to the challenges we encounter that actually determines our level of success and happiness, or lack thereof, in life. Simply put, experience is not what happens to you; it's what you do with what happens to you.

A fascinating, fast-emerging new field of scientific research has focused its lens on something remarkable: a uniquely effective response to stress and the extraordinary group of individuals who demonstrate it.

These people do not merely survive stressful experience or recover from them. They actually thrive as a result. They emerge not as their regular old selves, but better. More than simply resilient in the face of challenges, they flourish because of them - invincible to the aspects of stress that keep so many people limited to a life that's less than what it was before … what it could be … what they always wanted it to be.

The secrets of these "Invincibles" are what you'll discover in The Secret to Invincibility: a toolbox of simple, practical exercises, ideas, and techniques that you can begin using immediately to transform yourself into a powerhouse of invincibility, including:

* The "Thrivability Test" - a 20-question quiz packed with surprising and intriguing questions that will tell you how strong your Thriving Response is right now so you have an accurate starting point for your path to invincibility.
* A daily plan for psychoimmunity enhancement - simple steps you can take each day to mentally and emotionally equip yourself for invincibility so that it's ready to spring into action when you need it.
* The amazingly quick trick that sends a rush of oxygen to your brain and "clears your head" in an instant.
* How to avert the physiological impact of stress so that you don't suffer illness or physical breakdown when challenges come your way.
* The seven Hardiness Factors and how to cultivate them.
* Why positive thinking is useless - and what true thrivers do instead.
* Dr. Paul Pearsall's grandmother's 12-ingredient "Recipe for Thriving" - so clear and powerful, you'll want to immediately write it down and post it so that you can be reminded of it all the time.
* Morning and evening exercises that will help you to easily, naturally, and gradually build up your thriving muscles to the point of total invincibility.
* And much, much more!

Created by renowned author, speaker, and cancer "thriver" Dr. Paul Pearsall, The Secret to Invincibility will empower you not merely to get through the challenges that are inevitably going to come your way, but to convert them into a kind of magical armor - one that will make you stronger and better, and able to reach that ultimate destination even faster than you would have without them. The music in this program was composed and performed by Dr. Pearsall's kumu, that is, teacher, Kawaikapuokalani Hewett. The selections are from his CDs titled Makalapua'Oe and Mo'o'olelo.


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The Six Secrets Of Change: What the Best Leaders Do to Help Their Organizations Survive and Thrive

Amazon Rating: 5

Gildan Media | April 2008 | ASIN: B001B5T8F6 | Mp3 64Kbps | 103 MB
It is commonly acknowledged that successful organizations adjust quickly and intelligently to shifts in consumer tastes, political climate, and economic opportunity. But how are some able to succeed at change while so many others fail? In "The Six Secrets of Change," Michael Fullan lays out key factors that allow an organization to sustain meaningful change.

In this book Fullan explores essential lessons for business and public sector leaders for surviving and thriving in today's complex environment. He draws on his acclaimed work in bringing about large-scale and substantial change in education reform in both public school systems and universities, as well as engaging in major change initiatives internationally. "The Six Secrets of Change" is filled with lessons that are insightful, actionable, and concisely communicable. These lessons are "secrets" not because there is a conspiracy to hide them from public view, but because they are often difficult to grasp in their deep meaning, and challenging to appreciate and act on in combination. Fullan makes these so-called secrets accessible and useful and offers illustrative examples from a variety of businesses, health organziations, and public education systems.

The author reveals what it takes to increase the chances of bringing about deep and lasting change and shows how misleading and dangerous it sometimes is to take advice from seemingly successful organizations. His secrets are simple but profound: Collegiality cannot be left to chance--it must be deliberately cultivated.

Long-range plans must allow for the possibility of unknown opportunities.?Employees must be developed and nurtured.?Learning opportunities must be offered frequently. Leadership potential must be developed at all levels.?And positive pressure must be inescapable.?Fullan convinces us that a leader who attends to all these things will have an organization that is constantly learning, growing, and thriving.

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Unleash Your True Potential (Hypnosis Series)

Diviniti Publishing | English | Audio MP3 | ISBN-10: 190192338X | 51 MB
A superb high quality hypnosis tape/CD by Glenn Harrold - the UK's best selling self-help audio author. Combining skilled hypnotherapy techniques with state of the art digital recording technology. Unleash Your True Potential uses post hypnotic suggestions, and powerful echoed affirmations and has been designed to help the listener draw from their inner talents and creativity, and to develop the courage and self belief to live life to the full. You will also learn to let go of any self doubts or fears and to express your true potential. Features two 27 minute hypnotherapy sessions containing: A pleasant voice guiding the listener into a completely relaxed state of mind & body. Hypnotic echoed background vocals panning from left to right across the stereo range - a deeply relaxing and unique effect. 60 B.P.M digital sound effects & powerful subliminal suggestions - all compounding the overall effect. Unleash Your True Potential is one of our top sellers and often appears in the top 10 in the UK's overall best selling self-help audio charts.

Review
"Delivers the Goods. I had never heard of Mr. Harrold, and bought Unleash Your True Potential based largely on the positive reviews on Amazon. While awaiting delivery I hoped I hadn't wasted my money on some flake's amateurish 'self-help' scheme. I didn't waste my money. This is one of the best self-hypnosis/self-help CDs I've ever heard. The production quality is outstanding. The mix of music and sound effects really enhances the presentation and evokes an extremely relaxing atmosphere. I've used the CD for about 30 days, and have noticed some gradual improvments in myself: My stress level has lowered, and I've experienced greater self-confidence, and self-esteem. Certain talents I had been sublimating have been returning to the surface, and my overall outlook is turning more positive." --Amazon (USA): A reviewer from Las Vegas, Nevada

"This is an absolutely wonderful CD! I've listened to several hypnosis tapes over the years but I can honestly say this is the best I've heard. I find myself entering into a deep trance state almost immediately. Thanks, Glenn, for this beautiful gift of love." --Amazon (USA): Phyllis L. Swenson from Fairfax, VA United States

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Astral Vibrations CD: Entering The Vibrational State - BMV Series 7

English | Audio MP3 | 130 MB
The state-of-the-art brainwave entrainment technology on this CD will boost your odds of successful astral projection and out of body travel. You can use this CD like psychic training wheels!

Whether you are advanced or just a beginner, you can increase your odds of having an out of body experience using this BMV CD. This CD is just what you need to start creating some amazing results!

This BMV CD is a perceptual tool that needs to be experienced to be believed. The entire process takes about 70 minutes, but if you are successful at fully transferring your awareness you can explore Non-Ordinary Reality for as long as you like.

This CD contains some guided vocals and use of hypnosis, but it also contains tracks with no vocals so you can explore without interruption, if you prefer less vocals.

You can listen to the CD as one progressive induction, or if you like, you can loop any individual track on the CD for customized sessions. You can play it in loop/repeat mode while sleeping at night for maximum results! The tried and tested approach on this CD will boost your success rate substantially.

The brainwave entrainment tones designed for this particular BMV Series use embedded psychoacoustic tones to bring the user into a relaxed alpha brainwave mindstate. Upon relaxing and deepening, the trance-like state dips into visualistic theta ranges and includes maximum strength beta spikes to heighten your awareness and maintain full consciousness while your body falls asleep.

This elusive MIND AWAKE-BODY ASLEEP state of consciousness can allow you to easily induce OBEs. By using this CD and practicing nightly, you can learn to induce the MIND AWAKE-BODY ASLEEP at will, simply by intending to do so!

This audio brainwave voyage uses visually enhancing, dream-related THETA brainwave tones along with intermittent awareness boosts of high-paced waking binaural BETA frequencies in attempts to rekindle awareness and prevent you from going too deep, too quickly and accidentally falling asleep. The background brainwave guiding can be just the boost you need to start making progress, creating results and making things happen.

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Men's Fitness - April 2011 (UK)

English | 164 pages | PDF
MEN'S FITNESS is a guide for fit and active men. The information on training, nutrition, gear, apparel, adventure sports and relationship advice to help you realize your full potential.

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Macworld - March 2011 (UK)

English | 117 pages | PDF
Macworld, the most widely-read Macintosh magazine, has won a myriad of editorial and design awards over the years. Macworld combines objective product testing with years of market experience to give readers the perspective, advice, and inspiration to get the most of their Mac. Each issue is loaded with authoritative product reviews, expert hints and tips, in depth feature articles and more!

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Rock Her World! A Man's Guide To Women

404 pages | eXtasy Books  | English | ISBN: 1-55410-996-5 | PDF

Include:
* The Art & Science of Girlwatching (Reading female ‘signals’; why beauty can ‘make or break’ your heart))
* Myths about Relationships (Contrary to popular belief: Premarital sex is FINE with God. It’s just not fine with His Church!)/li>
* Making Contact (How and Why shyness must be DESTROYED!)
* The $300 a week Playboy: (How YOU TOO can be James Bond on $300/week-A $750,000.00 value, FREE!)
* Where & How to meet women (Techniques for any environment)
* The Fully Functioning Babe Lair (“Chicks are helpless against its powers”)
* Lines (Those that WORK and those that don’t, and why)
* Girlfriends vs. Friendgirls (Choose one before SHE chooses FOR you!)
* Romance made easy AND economical (An entire romance planned in ADVANCE, which will save you HUNDREDS of dollars)
* Birth control and STDs (The life you save might be your own, and hers too)
* Foreplay OVERKILL (Why it’s more important than the actual SEX)
* Sexual Techniques ( The “Kamikaze Kama Sutra” of wild new positions; How to Go ALL NIGHT like a LUMBERJACK; How you TOO can have multiple orgasms)
* Afterplay (That third ‘bonus’ orgasm that’ll get you on her speed-dial)
* Polyamory/Threesomes (You CAN love more than one woman, WITHOUT ‘cheating’, lying or guilt!)
* Variations (MAD ways to supercharge your sex life)
* The care and feeding of girlfriends (And a recipe that’ll cook her PANTS off)
* Life-saving Pre-marital advice
* Conflicts (How to solve them without groveling “Yes, dear”)
* Breaking up without cracking up
* Avoiding STDs and unwanted pregnancies
* DEBT REDUCTION
* WEALTH BUILDING
* BODYBUILDING
* DIETING
* GROOMING
* INCREASING YOUR HUMOR, CHARISMA AND PERSONAL POWER
* Much, much MORE!!! At the stupidly low price of $6.99!

Reviews and Testimonials
“Single, married, divorced, it doesn’t matter. Every guy needs to read this book. I’ve never had so much fun reading anything…and ladies, I dare you to prove K.K. wrong.”
--KEITH GOUVEIA, author of THE ETERNAL BATTLE, KILLING FAITH and co-editor of the critically acclaimed SMALL BITES

“K.K. is quite the stud-muffin, and this concise, lighthearted and brutally frank guide can unleash the stud-muffin in all of us. You need this book.”
--JEFF STRAND, author of HOW TO RESCUE A DEAD PRINCESS and SINGLE WHITE PSYCHOPATH SEEKS SAME

“A good grasp of how women think and want to be treated…besides the fact that it’s bloody hilarious”
--RIAN MONAIRE, author of THOSE HILLS

“You’ve got a winner here”—Author MARY MADEWELL

“Entertaining!”
--Dr. Susan Block, author of THE TEN COMMANDMENTS OF PLEASURE

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Seven Deadliest Microsoft Attacks

192 pages | Syngress (March 31, 2010) | English | ISBN-10: 1597495514 | PDF
Do you need to keep up with the latest hacks, attacks, and exploits effecting Microsoft products? Then you need Seven Deadliest Microsoft Attacks. This book pinpoints the most dangerous hacks and exploits specific to Microsoft applications, laying out the anatomy of these attacks including how to make your system more secure. You will discover the best ways to defend against these vicious hacks with step-by-step instruction and learn techniques to make your computer and network impenetrable.

Attacks detailed in this book include:
1. Windows Operating System - Password Attacks
2. Active Directory - Escalation of Privilege
3. SQL Server - Stored Procedure Attacks
4. Exchange Server - Mail Service Attacks
5. Office - Macros and ActiveX
6. Internet Information Services (IIS) - Web Service Attacks
7. SharePoint - Multi-Tier Attacks

* Knowledge is power, find out about the most dominant attacks currently waging war on computers and networks globally
* Discover the best ways to defend against these vicious attacks; step-by-step instruction shows you how
* Institute countermeasures, don't be caught defenseless again, learn techniques to make your computer and network impenetrable

Contents

Introduction
Chapter 1:
* Windows Operating
* System-Password Attacks
Chapter 2: Active Directory-Escalation of Privilege
Chapter 3: SQL Server-Stored Procedure Attacks
Chapter 4: Exchange Server-Mail Service Attacks
Chapter 5: Office-Macros and ActiveX
Chapter 6: Internet Information Services (IIS)-Web Service Attacks
Chapter 7: SharePoint-Multi-tier Attacks

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The Beginner's Guide to Underwater Digital Photography

Amherst Media | 2010 | ISBN: 1584282746 | 128 pages | PDF | 11,5 MB
Simplifying the seemingly difficult and expensive art of underwater photography, this accessible investigation outlines the four elements of success: focus, exposure, composition, and subject. Beginning with an overview of necessary diving skills, this survey reviews these four categories in detail, depicting how to obtain superior results even without the latest and greatest equipment. Maintenance and first-aid tactics are presented as well, reducing the chance of disappointing malfunctions during a dive.

Also covered is the importance of developing a photography plan beforehand—both for the safety of the divers and the protection of the underwater environment. Concluding with post-shoot techniques for choosing the best frames, cropping photos for printing, and the top methods of presentation, this examination demonstrates how underwater images can be used to share the world of diving while promoting important conservation efforts

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How to Build a Super Vocabulary: Become a wordsmith in no time with this fun and easy guide!

120 pages | Jossey-Bass | English |  ISBN-10: 0471431575 | PDF
Your vocabulary is key to your success in school. From assigned essays to standardized tests, words help you share your thoughts and ideas clearly and correctly. How to Build a Super Vocabulary gives you the power to understand and use new words. You’ll explore how words are put together, where they come from, basic spelling rules, and ways to avoid common blunders. Plus, you’ll get to know 600 words that are often found on standardized tests.

Filled with easy-to-follow advice, this hands-on guide includes 7 Keys to Success that will help you discover the meanings of unfamiliar words and put new words to good use in your speaking and writing:

* Know the History of Language
* Find the Roots
* Use Context Clues
* Use Your Tools
* Tackle the Tough Ones
* Build Your Vocabulary
* Use the Best Words

So get ready to expand your vocabulary--and develop savvy skills you’ll use for the rest of your life!

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Executive Writing Skills for Managers

Master Word Power to Lead Your Teams, Make Strategic Links and Develop Relationships

Kogan Page (2009) | English | ISBN: 0749455187 | 160 pages | PDF
Non-native English speakers know the importance of English writing skills to their career development. They may feel worried that asking for help would expose a weakness or lack of confidence. They may feel embarrassed about getting things wrong, and about coming over as ill-educated and unprofessional. They know that, unlike speech, the written word can be unforgiving if one gets it wrong. Executive Writing Skills for Managers focuses on writing as a key business tool and deals with the English writing skills needed to keep one’s career rising.

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A Million Bucks by 30

Alan Corey "A Million Bucks by 30: How to Overcome a Crap Job, Stingy Parents, and a Useless Degree to Become a Millionaire Before (or After) Turning Thirty"

 

Ballantine Books | English | 2007-12-26 | ISBN: 0345499727 | 240 pages | PDF | 11 MB
At twenty-two, Alan Corey left his mom’s basement in Atlanta and moved to New York City with one goal in mind: to become a millionaire by the time he was thirty. His parents and friends laughed, but six years later they were all celebrating his prosperous accomplishment–at a bar Corey owned in one of Brooklyn’s hippest neighborhoods.

No, Corey didn’t climb the corporate ladder to build his fortune. In fact, he worked the same entry-level 9-to-5 job for six years straight. But by pinching his pennies and making sound investments, he watched a pittance blossom into a seven-digit bank ***. In A Million Bucks by 30, Corey recounts his rags-to-riches journey and shares his secrets to success.

WARNING: DO NOT ATTEMPT TO USE THIS BOOK UNLESS YOU ARE PREPARED TO BECOME FILTHY RICH.

“What a steal . . . For any entrepreneur the advice in these pages is worth more than a million bucks.”
–Barbara Corcoran, founder, The Corcoran Group

“This is the best personal finance book I’ve ever read. Part self-help, part brass-tacks money guide; Corey’s confessional tales of making it to the million dollar mark are as hilarious as they are helpful.”
–John Reynolds, writer, The Late Late Show with Craig Ferguson

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Architects Sketches - Dialogue and Design

Architectural Press 2008 | English | 152 Pages | ISBN: 0750682264 | PDF
Concepts from architects' minds evolve through sketches and as a mode of transference are conveyed to the finished building. This book compares qualities of sketches to reveal unique approaches to the instruments of thinking in which all architects engage. It provides new insight into the relationship between architectural sketches and the process of creative manipulation. Sketches comprise a thinking mechanism, and through the qualities of ambiguity, quickness and change, they initiate a dialogue for architects. As a medium to facilitate communication, recording, discovery and evaluation, their pertinence lies in their ability to exhibit both the precise and the imprecise. Exploring four related theoretical approaches, play, memory-imagination-fantasy, caricature and the grotesque, the book shows how imprecision stimulates imagination to conceive new forms in the dialogue of architectural sketches.

* Beautifully presented work with a wealth of illustrations
* Uses examples from architects past and present to show the evolution of the architectural sketch
* Describes the use of simple sketches to convey complex abstract ideas

About the Author
By Kendra Schank Smith, PhD in History, Theory, Criticism, and Representation, Professor, Graduate School of Architecture, University of Utah, USA

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Windows on Speed: Ultimate PC Acceleration Manual

Makeuseof | ISBN: n/a | English | Edition 2011 | PDF | 39 pages | 2.12 MB
This manual explains why Windows slows down and what you can do to prevent this from happening too quickly. We will explain how to store your data to reduce disk fragmentation, how you should properly remove programs to avoid registry junk, which system maintenance tools you should use to maintain a top notch performance, how to protect your system from malware attacks, and how to physically clean your machine to avoid hardware damage and failure. We will also provide a troubleshooting guide for already affected systems and steps to cure the slow motion.............

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Super Service: Seven Keys to Delivering Great Customer Service

...Even When You Don't Feel Like It!...Even When They Don't Deserve It!



147 pages | M,Gr,w-H,ll | English | ISBN-10: 0070248176 | CHM
Unlike other customer service books, Jeff and Valerie Gee's concise motivational book is written both for executives and managers, but for the millions of front-line workers who serve customers directly. The authors share their straightforward, proven techniques and guidelines for coping with angry customers, minimizing stress, and making customer service providers feel great about doing their jobs. In the bestselling tradition of Delivering Knock Your Socks Off Service, the authors' "pep talk" includes concrete tips on how to: sympathize with the customer; take a call, transfer a caller, or end a call smoothly; defuse angry customers; maintain a positive frame of mind...and more!

Satisfy YOURSELF while satisfying CUSTOMERS. Would you like to be the kind of customer representative who can...Bring energy and enthusiasm to every customer encounter? Turn service problems into opportunities? End each day with a sense of personal accomplishment and fulfillment? Now you can! This upbeat new approach to front-line customer service can make your job as a service provider not only easier but more fun and more meaningful. Evidence shows that the people who enjoy their work the most provide the best customer service. Super Service helps you become a super performer.

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Personality Language: How To PERSUADE And INFLUENCE Virtually ANYONE ANYTIME

102 pages | Next Step Press (August 8, 2009) | English | ISBN-10: 1892876124 | PDF
The "Owner's Manual" that they should have given you at birth. Finally, an easy to understand and practical handbook on Human Behavior that anyone can understand and use. You can use it on yourself to figure out why you do what you do and on other people to figure out why they do what they do. If you have been looking for the "edge" in your business and in your personal life, this is it. You will finally understand what makes people "tick" including yourself. By using Personality Language(tm) on a daily basis, you are going to have an unprecedented advantage over everyone who does not use it. It is "Body Language" for the mind. Once you know what to look for using Personality Language(tm), people cannot help but reveal the secrets of their behavior. Use it to make more sales instantly, wield influence with virtually anyone, make more money, become an influential manager, enhance your business and personal relationships, motivate yourself and others, make better decisions and much more.

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Human Attention in Digital Environments

344 pages | Cambridge University Press (March 31, 2011) | English | ISBN-10: 052176565X | PDF
Digital systems, such as phones, computers and PDAs, place continuous demands on our cognitive and perceptual systems. They offer information and interaction opportunities well above our processing abilities, and often interrupt our activity. Appropriate allocation of attention is one of the key factors determining the success of creative activities, learning, collaboration, and many other human pursuits. This book presents research related to human attention in digital environments. Original contributions by leading researchers cover the conceptual framework of research aimed at modelling and supporting human attentional processes, the theoretical and software tools currently available, and various application areas. The authors explore the idea that attention has a key role to play in the design of future technology and discuss how such technology may continue supporting human activity in environments where multiple devices compete for people's limited cognitive resources.

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Just Married: Thoughts on Love and Partnership

Summersdale Publishers (2007) | English | ISBN-13: 9781840245707 | PDF
This is a beautiful book of inspirational quotes and photographs for newly weds. It offers advice on enjoying the time you share together and learning from the difficult moments, thoughts about staying in love and feeling the bonds between you grow stronger with the years, and includes tips on how to keep giving to the marriage, on forgiving and on keeping a sense of humour.

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Critical Thinking Skills Success: In 20 Minutes a Day

LearningExpres, LLC (April 16, 2010) | ISBN: 1576857263 | 192 pages | PDF
Become an effective critical thinker in just 20 minutes a day! Whether at work, at school, or at home, critical-thinking skills are essential for success. Learning to think critically will improve your decision-making and problem-solving skills, giving you the tools you need to tackle the tough decisions and choices you face: At School Learn about the standardized exams that test your critical-thinking skills Learn the logical reasoning and deductive skills you need to eliminate At Work Solve problems intelligently by utilizing good troubleshooting techniques Be informed when making big decisions by learning how to find the right resources At Home Make sound judgment calls on the many decisions you face daily Learn quickly with practical, everyday examples

How will Critical Thinking Skills Success in 20 Minutes a Day give you the edge? Our unique step-by-step approach is designed to help you: Diagnose your strengths and weaknesses - our 30 pretest helps you recognize where to concentrate your efforts Recognize and define problems, and sort out unnecessary information before making an important decision Improve your reasoning skills by mastering inductive and deductive reasoning techniques Learn the techniques of effective persuasion, and recognize when they are being used on you See the results for yourself - take our posttest after completing your lessons to measure your progress Added Value: Practice Exercises Online! Visit LearningExpress's Online Practice Center and use your unique access code to: Practice and improve your critical-thinking and logic skills online Receive immediate scoring and detailed answer explanation for all questions Benchmark your skills and focus your study with our customized diagnostic report.

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