Improving Employee Performance through Workplace Coaching

192 pages | Kogan Page | English | ISBN-10: 0749444649 | PDF

A practical guide on improving employee performance through workplace coaching. Authors describe a performance management system in which the line manager operates as a workplace coach by providing feedback and overseeing the continuous development of employees.

This book is designed to transform line managers from performance 'supervisors' into performance 'coaches'. Improving Employee Performance argues that getting rid of people for under-performance is expensive, time-consuming and bad for workplace morale. It presents a performance management system, built around a coaching model, which prevents this situation from arising.

Readers are provided with the tools for implementing a performance management system which includes developing a code of conduct, setting the scene for workplace coaching, describing how a manager can operate on the job, conducting formal reviews, how to prepare managers so they are able to coach competently and what actions to take when an employee does not respond to workplace coaching. Written in a clear and accessible style Improving Employee Performance provides guidance for both senior managers and the new performance 'coaches' - line managers.


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