The Art of Managing Professional Services

Insights from Leaders of the World's Top Firms



Pea rso n Pren tice Ha ll (November 3, 2010)| English | 320 Pages | ISBN: 0137042523 | PDF | 6 MB
This is the only complete, best-practice guide to managing and building professional service firms. It brings together superior solutions for strategy, recruitment, compensation, finance, positioning, portfolios, leadership, vision, innovation, governance, accountability, leadership, and more. All recommendations reflect Broderick & Co.’s unparalleled research into professional services management, including 200+ executive interviews.

"The Art of Managing Professional Services "is one of the most comprehensive, research-based guides to firm management ever written for the industry. Based on more than 130 in-depth interviews with leaders of the world's top firms, the book offers practical, proven, best practices on how to tackle the ten critical areas that firm leaders must monitor to build and maintain a strong organization: vision, values, and culture; people; clients; services; finance; positioning; partnership; strategy; structure; and leadership style. Maureen Broderick draws on her 30 years of experience in professional services to explore both the art and science of running a high performance firm. She presents tangible processes and programs-including 40 featured best practices-that readers can tailor to their own organizations and cultures.

Inside you will learn:
* How to create and maintain a shared vision, values, and culture
* Best programs to recruit, train, and retain great people
* Strategies to develop and manage a profitable portfolio of clients
* What it takes to innovate services and share knowledge
* The key metrics to monitor financial health
* Insights into effective positioning, marketing, and selling firm services
* Proven practices for rewarding and managing the partnership
* A guide to both long-term and annual strategic planning
* Balancing structure and governance in a consensus-driven organization
* Secrets for leading "incredibly smart and independent people"

Download:- Filesonic