The Communication Problem Solver: Simple Tools and Techniques for Busy Managers

AMACOM | 2009 | ISBN: 0814413080 | 272 pages | PDF
Managers need top-flight communication skills to keep their staffs productive and collaborative. But often, those who manage lack the ability to get things back on track once miscommunication occurs. This book helps readers analyze their communication skills and challenges and explains how they can use simple problem-solving techniques to resolve the people issues that derail productivity at work. Easily accessible and filled with real world management examples. This no-nonsense guide is packed with practical tools to help any manager be immediately effective, as well as a handy list of common communication problems and corresponding solutions.

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African Mythology A to Z (2nd Edition) 2010

Chelsea House Publications; 2 edition (April 2010) | Pages : 176 | PDF | English
The African continent is home to a fascinating and strong tradition of myth, due in part to the long history of human habitation in Africa; the diversity of its geography, flora, and fauna; and the variety of its cultural beliefs.
African Mythology A to Z, Second Edition is a readable reference to the deities, places, events, animals, beliefs, and other subjects that appear in the myths of various African peoples. For the first time, this edition features full-color photographs and illustrations.

Content:
Introduction
Map of Modern Africa
Countries and Tribal Regions
Time Line of African History
A-to-Z Entries
Selected Bibliography

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700 Places to Volunteer Before You Die: A Traveler’s Guide (2010)

English | PDF | Dog's Eye View Media (July 1, 2010) | Pages: 532
From the creator of The Voluntary Traveler: Adventures from the Road Best Traveled and The Volunteer Before You Die(tm) Network, 700 Places to Volunteer Before You Die: A Traveler's Guide (700) is the definitive guidebook on voluntourism, offering readers the most diverse listings of global volunteer projects available! `700' Includes:

* Tips from voluntourism industry leaders on what makes a good volunteer
* Advice from renowned travel writers, as well as serial volunteers on how to on select the right project for your personal voluntary style
* Coverage of issues facing voluntary travelers such as to pay or not to pay to volunteer
* Detailed project description of 750+ global philanthropic travel opportunities and hundreds of additional resources by region
* An extensive index of projects allowing readers to compare available opportunities at a glance by skill, region and type of travel

`700' presents options and inspirations for every style of traveler: budget, families, teens, humanitarian, wildlife, education, conservation, builders, tour combos, business, skilled, unskilled... Simply put, `700' is an introduction to awe-inspiring possibilities and a new way of experiencing the world!

About the Author
Zoologist Nola Lee Kelsey is the author of seven books, the creator of The Voluntary Traveler and the maniacal queen bee behind The Volunteer Before You Die(tm) Network, in charge of fluttering about and pollination every aspect of the network's blog, podcast, Facebook page and Twitter posts while making everyone around her a little bit nervous.

Over the past two decades Nola has worked as a dog caregiver for Best Friends Animal Society (Nat Geo Channel's `Dogtown'), a reptile keeper, marine park trainer, penguin handler and a wildlife rehabilitator. She is also a self-confessed serial volunteer for global animal rescue organizations.

As she has meandered the globe, her humor and travel articles have appeared in hundreds of diverse publications from Reptiles Magazine to The Bangkok Post Over the course of her life, Kelsey has been bitten by just about everything - twice! The final culprit was the writing bug. (According to Kelsey, this distant relative of the travel bug actually pumps ink into your veins while sucking your wallet dry.)

Kelsey is also a professional speaker and a published photographer with (and this is the only part that matters) a passion for educating people about volunteer travel opportunities.

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Red Fire Branding: Creating a Hot Personal Brand so that Customers Choose You!

Happy About | 2010 | ISBN: 1600051731, 160005174X | English | 252 pages | PDF
How do you create a hot personal brand and have customers for life? What is the key to making your brand synonymous with success? 'Red Fire Branding' focuses on how to implement branding techniques to make your brand sizzle and your name unforgettable.

In 'Red Fire Branding,' Liz Goodgold directs her works towards the business-to-business market to help small business owners, entrepreneurs, sales professionals, or anyone who is looking to create an indelible image. She offers quick and easy techniques that business owners can learn today and implement tomorrow by presenting readers with immediate, actionable solutions coupled with in-the-trenches insights delivered in a concise and cut-to-the-chase format.

This book will spark new ideas that will drive sure-fire results. Learn the super hot secrets and blistering business concepts that have brought success to athletes, authors, consultants, newsmakers and even chefs. Discover how other entrepreneurs and executives have managed to add spice and interest to their brands while winning and keeping new customers and clients. Buy this book today!

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501 Questions and Answers for Company Secretaries and Company Directors

Thorogood | 2009 | ISBN: 1854186736, 1854187295 | 296 pages | PDF
Everything the Company Director or Company Secretary needs to know. This extensive new reference work covers every topic of relevance for the Company Secretary and Company Director. It provides structured answers and expert guidance on a vast range of frequently asked and less frequently asked questions. Clearly arranged and written in a no-nonsense, jargon-free style, this book offers concise, useful and practical answers through a wide variety of day to day business scenarios encountered by Company Directors and Company Secretaries. A goldmine of information, it will prove indispensable not just to Company Directors, Secretaries and their support staff but also to lawyers and accountants. Fully up to date with the latest law including the Companies Act 2006, which comes into fruition on the 1st October 2009, this work is straightforward and accessible. Ultimately, it will enable its readers to create savings in time and professional fees, by avoiding those costly mistakes through its easy to use reference system.

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Listening and Human Communication in the 21st Century - 2010

315 pages | Publisher: Wiley-Blackwell; New edition (March 23, 2010) | English | PDF
Bringing together top listening scholars from a range of disciplines and real world perspectives, Listening and Human Communication in the 21st Century offers a state-of-the-art overview of what we know and think about listening behavior in the 21st century.

* Introduces students to the core issues listening theory and practice
* Includes student friendly features such as editorial introductions to each section and questions for further reflection at the end of each chapter
* Discussion ranges from historical perspectives to present theory, to teaching and performing listening in the classroom, in health care, and in corporate settings

Review
"The book describes and grounds the listening research process and findings in broad brush strokes that all can follow. It’s the most comprehensive view of the listening field since Duker." Charles Roberts, East Tennessee State University

"Wolvin’s new text is long overdue. It provides an excellent introduction to listening theory and research – past and present – qualitative and quantitative. For those new to this area, this text is a must read." Debra Worthington, Auburn University

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Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding How and Why Your Customers Buy

McGraw-Hill | 288 pages | CHM | 5 Mb
The most common complaint Bill Stinnett hears from his corporate clients is that would-be vendors and suppliers "just don't understand our business." In Think Like Your Customer, Stinnett explains why the key to landing corporate customers is to learn to think about the things executives and business owners think about and understand how they make complex buying decisions.

In addition, you receive:
* Solid marketing insights delivered in a fun, breezy style by a top corporate consultant and seminar leader
* Expert tips on how to maximize the value and profitability of relationships with corporate clients and customers

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