Showing posts with label Conversation / Communication. Show all posts
Showing posts with label Conversation / Communication. Show all posts

Wednesday, March 23, 2011

On Negotiating

Guide to Negotiating like a Champ in Any Business Situation

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Recorded Books | English | ISBN: 1402509057 | MP3@96 kbps | 4 hrs 47 mins | 197.36 MB
A pioneer in the sports marketing industry offers a consummate guide to negotiating like a champ in any business situation. McCormack is one of the most plain-speaking and credible business teachers we have, and he comes across especially well in this relaxed studio recording. Though the principles here are powerful, he's a humble teacher for someone at his level. His delivery is so understated that listeners discover the value of his ideas naturally rather than having to work around an overzealous sales pitch. He's an icon in his industry who truly understands how people in a business context reach agreements. A classic lesson and a worthy addition to any manager's personal audio library.

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SEND: Why People Email So Badly and How to Do It Better

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288 pages | Vintage (2007) | English | ISBN-10: 030727599X | PDF
Send the classic guide to email for office and home and an instant success upon its original publicationhas become indispensable for readers navigating the impersonal, and often overwhelming, world of electronic communication. Filled with real-life email success (and horror) stories and a wealth of entertaining examples,Sendreveals the hidden minefields and pitfalls of email. It provides clear rules for handling all of today's thorniest email issues, from salutations and subject lines to bcc's and emoticons.

It explains when you absolutely shouldn't send an email and what to do when you've sent (in anger or in error) a potentially career-ending electronic bombshell. And it offers invaluable strategies to help you both better manage the ever-increasing number of emails you receive and improve the ones you send. In this revised edition, David Shipley and Will Schwalbe have added fresh tales from the digital realm and a new afterword"How to Keep Email from Taking Over Your Life," which includes sage advice on handheld etiquette.Sendis now more essential than ever, a wise and witty book that every businessperson and professional should read and read again.

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Tuesday, March 22, 2011

Speak Peace in a World of Conflict: What You Say Next Will Change Your World

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240 pages | Publisher: Puddledancer Press | English | ISBN-10: 1892005174 | PDF
In every interaction, every conversation and in every thought, you have a choice – to promote peace or perpetuate violence. International peacemaker, mediator and healer, Dr. Marshall B. Rosenberg shows you how the language you use is the key to enriching life. Take the first step to reduce violence, heal pain, resolve conflicts and spread peace on our planet – by developing an internal consciousness of peace rooted in the language you use each day.

Speak Peace is filled with inspiring stories, lessons and ideas drawn from over 40 years of mediating conflicts and healing relationships in some of the most war torn, impoverished, and violent corners of the world. Speak Peace offers insight, practical skills, and powerful tools that will profoundly change your relationships and the course of your life for the better.

Bestselling author of the internationally acclaimed, Nonviolent Communication: A Language of Life Discover how you can create an internal consciousness of peace as the first step toward effective personal, professional, and social change. Find complete chapters on the mechanics of Nonviolent Communication, effective conflict resolution, transforming business culture, transforming enemy images, addressing terrorism, transforming authoritarian structures, expressing and receiving gratitude, and social change.

Speak Peace is filled with inspiring stories, lessons and ideas drawn from over 40 years of mediating conflicts and healing relationships in some of the most war torn, impoverished, and violent corners of the world. Speak Peace offers insight, practical skills, and powerful tools that will profoundly change your relationships and the course of your life for the better.

Bestselling author of the internationally acclaimed, Nonviolent Communication: A Language of Life Discover how you can create an internal consciousness of peace as the first step toward effective personal, professional, and social change. Find complete chapters on the mechanics of Nonviolent Communication, effective conflict resolution, transforming business culture, transforming enemy images, addressing terrorism, transforming authoritarian structures, expressing and receiving gratitude, and social change.

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Creating Communication: Exploring and Expanding Your Fundamental Communication Skills

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Publisher: Rowman & Littlefield Publishers, Inc. (July 29, 2008) | ISBN: 0742555623 | English | 240 pages | PDF
This book shows how to create communication that will improve personal relationships, enhance an individual’s participation and leadership in groups, develop public speaking skills, and strengthen interviewing abilities.

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Talk Less, Say More: Three Habits to Influence Others and Make Things Happen

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176 pages | Publisher: Wiley (September 28, 2009) | English | ISBN-10: 0470500867 | PDF | 11,5 MB
Talk Less, Say More is a revolutionary guide to 21st century communication skills to help you be more influential and make things happen in our distracted, attention-deficit world. It's loaded with specific tips and takeaways to ensure that you're fully heard, clearly understood, and trigger positive responses in any business or social situation.

It's the first book to deliver a proven method to master the core leadership skill of influence. Talk Less, Say More lays out a powerful 3-step method called Connect, Convey, Convince (R) and guides you in how to use these habits to be more influential. This succinct book solves your modern communication issues in today's demanding, distracted world at a time when interaction skills are plummeting.

Communication is the single greatest challenge in business today. It takes just 3 habits to conquer it. Talk Less, Say More will help you achieve more with less. Less wordiness. Less tune-out. Less frustration. You'll gain more time. More positive outcomes. More rewarding relationships

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Monday, March 21, 2011

Power of Verbal Intelligence: 10 Ways to Tap into Your Verbal Genius

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Publisher: PerfectBound | ISBN: 0007150202 | English | PDF | 255 pages | 10,7 MB
The Power of Verbal Intelligence is about to take you on one of the most exciting journeys of your life. It is a journey on which you will: discover and explore new worlds feast your imagination on new concepts and ideas learn more about your amazing brain and how to use it learn the basic building blocks of word power, enabling you, at a stroke, to expand your current vocabulary by thousands of words learn how to use your body to communicate effectively rediscover the joy of playing around with words and their meanings learn the basic secrets of reading faster and comprehending more learn how to mesmerize and entrance others with the power and beauty of your conversation and most importantly, The Power of Verbal Intelligence has been designed to make sure that you have fun while you increase your Word Power. Most importantly, The Power of Verbal Intelligence has been designed to make sure that you have fun while you increase your Word Power.

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I Can Read You Like a Book

How to Spot the Messages and Emotions People Are Really Sending With Their Body Language

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287 pages | Publisher: Career Press (March 30, 2007) | English | ISBN-10: 1564149412 | PDF | 12,2 MB
Are you in business, journalism, law enforcement, or medicine?
Do you face students in a classroom or criminals in a courtroom?
Are you in a relationship or looking for one?
Do you have children?

Then you need the skills to read them like a book! I Can Read You Like a Book features a system for scanning and interpreting anyone's body language, enabling you to figure out what they are really saying or feeling:

Review: Check out someone quickly, from head to toe.
Evaluate: Know what to look for; notice what's relevant.
Analyze: Spot voluntary versus involuntary movements; factor in gender, context, culture.
Decide: Draw your conclusion.

Step-by-step, you will develop the same skills the best interrogators and detectives use to assess spies, criminals, and witnesses. As part of the process, you will observe some of the most famous people in the world through interrogator Greg Hartley's eyes. You'll discover what emotions these politicians, pundits, and stars are leaking through their body language and facial expressions, and what their answers (or non-answers) are really saying.

I Can Read You Like a Book gives you the fastest, most efficient method to read body language. In any kind of face-to-face competition, first encounters or daily encounters, and even watching the news, you will spot the messages and emotions that people are really sending--whether they know it or not.

As a bonus, you will learn how to use your own face and body to your advantage, whether you're trying to evade a difficult question, handle a sensitive situation, or just playing poker!

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Saturday, March 19, 2011

Resistance and Persuasion

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368 pages | Publisher: Psychology Press | English | ISBN-10: 0805844872 | PDF
Resistance and Persuasion is the first book to analyze the nature of resistance and demonstrate how it can be reduced, overcome, or used to promote persuasion. By examining resistance, and providing strategies for overcoming it, this new book generates insight into new facets of influence and persuasion. With contributions from the leaders in the field, this book presents original ideas and research that demonstrate how understanding resistance can improve persuasion, compliance, and social influence. Many of the authors present their research for the first time. Four faces of resistance are identified: reactance, distrust, scrutiny, and inertia. The concluding chapter summarizes the book's theoretical contributions and establishes a resistance-based research agenda for persuasion and attitude change. This new book helps to establish resistance as a legitimate sub-field of persuasion that is equal in force to influence.

Resistance and Persuasion offers many new revelations about persuasion:

* Acknowledging resistance helps to reduce it.
* Raising reactance makes a strong message more persuasive.
* Putting arguments into a narrative increases their influence.
* Identifying illegitimate sources of information strengthens the influence of legitimate sources.
* Looking ahead reduces resistance to persuasive attempts.

Review
...a collection of novel scholarship that introduces what could become an important focus for future research in this area....there is no question that this book will appeal to social psychologists, communication scholars, and marketing researchers.
—Galen V. Bodenhausen
Department of Psychology, Northwestern University

The book most definitely has the potential to make a significant contribution to the scientific literature.
—Patrick Vargas
Department of Advertising, University of Illinois at Urbana-Champaign

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The Science of Influence: How to Get Anyone to Say "Yes" in 8 Minutes or Less!

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Publisher: Wiley; 2 edition (October 19, 2010) | English | ISBN-10: 0470634189 | 305 Pages | PDF
In the last decade, scientific research has revealed new and amazing insights into how persuasion really works. For The Science of Influence, persuasion expert Kevin Hogan examined and road-tested all the newest research and tactics in influence and here presents the best new ideas and strategies. Coupled with the most effective of the traditional persuasion techniques, this book offers a simple, concise, and practical compendium of what works and what doesn't.

For salespeople, marketing professionals, and anyone who persuades others for a living, there's no excuse for not having the newest, most effective tools and tactics at hand—and this book provides them. Hogan combines these techniques into a revolutionary system that will get anyone to say "yes" in eight minutes or less.

With a wealth of the best new ideas and techniques—as well as secrets of persuasion never before revealed—The Science of Influence will show you how to:
* Present a convincing physical appearance
* Read and send powerful and effective body language messages
* Turn on the charm for maximum effect
* Make your target feel comfortable talking to you
* Ask questions to learn about your target's values, desires, needs, and beliefs
* Use secret tools to build credibility fast
* Convince your target of the negative consequences of a "no"
* Be persistent—but not annoying

The Science of Influence also reveals the hard science behind the most effective techniques—how the surrounding environment affects your listener, how they form habits and routines (and how to break them), and how the conscious and unconscious minds work. More than just a book about salesmanship, this book will change the way you communicate with coworkers and clients, family and friends. It's the Holy Grail of persuasion—a proven system for turning a "no" into a "yes."

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Thursday, March 17, 2011

The Dark Art of Persuasion














English | Audio MP3 |  283 MB
Dave Lakhani is the author of 4 best selling books published by John Wiley & Sons
1) Persuasion: The Art of Getting What You Want
2) Subliminal Persuasion: Influence And Marketing Secrets They Don't Want You To Know
3) The Power of an Hour: Business and Life Mastery In One Hour A Week
4) The 12 Factors of Business Success

Dave Lakhani has been described as a "Marketing Genius","Business Acceleration Strategist" and "Multipreneur" by his peers and the media. He has been responsible for developing dynamic strategies driving record breaking growth and increases in sales in more than 500 businesses in the past 10 years. Dave is an in demand speaker, author and trainer, whose ideas have been applied by some of the biggest companies in the United States including IBM, US Army, Rogers Media, Micron, GE, Wizard Academy and many more.

This program right here, "The Dark Art of Persuasion" isn't for sale, at least to my knowledge. it was a bonus when purchased with "Renegades of Persuasion" DVD program.

But it's a very, very good program, 5 hours of audio that he describes as follows in the 'bonuses section':

"A five hour mentoring program where I walk you through the process of persuasion step by step giving examples, applications and tools that you can you implement immediately. You?l hear every idea, question, answer, principle, strategy and tactic that you can use to persuade anyone at will."

Hope you like it and use it in your business and in your personal life.

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How To Be An Expert Persuader...In 20 Days or Less

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English | Audio MP3 + E-Book |102 MB
Persuasion is the process of trying to convince someone to do something they had no intentions of doing, for instance sales people try to persuade customers to buy things they were not going to buy before and guys try to convince girls to fall in love with them even though the girls had no intentions of doing so.

Michael lee has created the 20 day persuasion book where he claims he would show anyone how to be an expert persuader in 20 days or less. Much has been said about this book but here is a review of what to expect from it.

The book is 229 pages long and it is divided into 20 main chapters, it also comes with audios. Some of the things you would learn in the main book include how to win arguments and negotiations, how to develop the persuasion mindset, how to make people like you and how to make friends easily.

The thing I liked about this book is that it is written and is something you would not want to stop reading when you start reading it. Also most of the tips and techniques shared in this book are things you can apply to almost every area of your life.

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Say It Right the First Time



240 pages | McGraw-Hill | English | ISBN-10: 0071408614 | PDF
Being a business professional is all about managing, motivating, and leading, or, in other words, getting people to do what you want. And, far and away, the most important tool for accomplishing this objective is language.

Written by an internationally recognized expert on business communications, this book offers managers deep insights into the power of language and how to wield it effectively in any organization.

Loretta Malandro arms readers with more than 200 power words and phrases designed to help readers become better managers, leaders, and coaches. She also reveals communication secrets such as emotional triggers, victim versus ownership language, escape phrases, as well as language for "softening the edges," reframing, accountability, and recovering from communication gaffes.

Malandro also provides:
* Invaluable insights into the emotional power of words
* Priceless techniques to connect with and move an audience
* Tips on recognizing "killer words" and overcoming the trouble they can cause
* An arsenal of strategies, scripts, work sheets, and self-tests for gauging current communication skills and pinpointing weaknesses

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Wednesday, March 16, 2011

Communicate To Win: Learn the Secrets of Successful Communication and Presentation



143 pages |  Kogan Page (2006) | English | ISBN 07494 44355 | PDF
Communicate to Win is full of sound, practical advice on every aspect of business and personal communication, such as how to: encourage people to like you, understand what motivates people, use the telephone effectively, excel at one-on-one conversation, develop your emotional intelligence, master a good writing style and give a great public presentation.

Review
"This book is a clever and simple recipe to gain communication skills in order to be successful." Journal of the Institute of Management Services "I don't expect many people will be asking for a refund...I actually felt that I was hearing the author himself speaking to me rather than a book." - Personnel Today "Recommended as an aid to personal development." - Accounting Technician --This text refers to an out of print or unavailable edition of this title.

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Tuesday, March 15, 2011

How to Persuade People Who Don't Want to be Persuaded: Get What You Want-Every Time!.



256 pages |  Wiley | English | ISBN-10: 9780471647973 | PDF
If you’re in business, you’re selling something--a product, an opinion, a new way of doing things. The truth is, even if you don’t think of yourself as a pitchman, you might as well be one. This powerful guide to ethical influence shows you how to use effective persuasion techniques to get what you want the right way--from getting a raise to getting a deal on a car, from convincing one person to a thousand.

Joel Bauer is a professional corporate pitchman, and his career rests on his ability to persuade. Over the years, he has turned to nontraditional sources for truly potent influence techniques. Now, Bauer shares the secrets he picked up from the world’s greatest persuaders--carneys, gamblers, hypnotists, and even magicians.

Bauer’s methods don’t involve cheating, controlling, manipulating, or forcing others to submit to his will. His experience proves that the best way to influence others is to employ fun and entertainment to make a more convincing pitch. Using compelling, often whimsical strategies that tap into people’s emotions, you’ll make your audience more receptive to your message. But these techniques aren’t intended only to help you win a single negotiation (although they will); they’re intended to help you win at every aspect of life!

By applying these strategies to your everyday life, How to Persuade People Who Don’t Want to Be Persuaded will show you how to:
* Conquer your fear of attention
* Draw in your listener
* Use metaphors to make your point
* Master the quick pitch
* Use the power of free gifts
* Be dynamic and distinct in your pitch
* Overcome resistance
* Look the part
* Make the platform pitch
* And much more.

So, step right up and learn from the master. Bauer’s unique methods and principles work for everyone, at any time, in any situation. By applying the secrets of the showman to your own life--in the boardroom, at home, and anywhere else--you’ll achieve at a higher level than ever before.

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Succeed at NEGOTIATING: Effective Techniques to secure the results you want

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120 pages | DK ADULT (2006) | English | ISBN-10: 0756626137 | PDF
Learn to negotiate and win at work and at home, with strategies to ensure success. Includes solutions to key issues, from the basics of negotiation to getting results, 5-minute fixes and high-impact techniques plus a simple self-assessment exercise to help monitor progress Follow as a complete course, or dip in and out of topics of particular interest Pocket-sized - take it wherever life takes you

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Monday, March 14, 2011

Talk Your Way to the Top: How to Address Any Audience Like Your Career Depends On It



211 pages | McGraw-Hill | English | ISBN-10: 9780071405645 | CHM
This guide provides readers with communication strategies for every speaking opportunity--from knowing when and where to speak up, how to convey passion and make it contagious, and connect with an audience on multiple levels.


Field-proven presentation tips and communication skills, from two of today's top corporate coaches

Every business situation is both a presentation and a chance to leave a positive impression. In Talk Your Way to the Top, corporate communications gurus Kevin Daley and Laura Daley-Caravella give readers the know-how to recognize and maximize the opportunities they face throughout the day.

Each chapter represents a specific situation, from running a meeting to disagreeing with the boss, and outlines the steps needed to handle it with poise, skill, and success.

Communication has a tremendous impact on how professionals are judged. Talk Your Way to the Top gives them the skills they need to:
* Know when and where to speak up--versus when to shut up
* Convey passion and make it contagious
* Connect with an audience on multiple levels


Communication Strategies for Mastering Each Speaking Opportunity--and Always Making a Positive Impression

This book is about people--people like you who have to speak in front of critical listeners as part of their business lives. Since you can't avoid these situations if you want to advance your career, you may as well get good at them. Talk Your Way to the Top introduces you to a number of situations common to everyday business, then details the skills you need to communicate without fear and make the best impression--whether you are speaking to an audience of 1 or 1,000.

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The Seven Challenges: A Workbook and Reader About Communicating More Cooperatively



104 pages |  Trafford Publishing | English | ISBN-10: 1553690745 | PDF
The Seven Challenges Workbook guides readers in learning how to communicate more copperatively, more compassionately, more creatively, and more successfully.

About the Author
Dennis Rivers has been teaching communication skills for more than 20 years in business, college, social service and political protest environments. He holds degrees in business (from UCLA), religious studies from UC Santa Barbara), and interpersonal communication (from the Vermont College Graduate Program). He is currently a scholar-in-residence at La Casa de Maria Conference Center near Santa Barbara, and directs the Institute for Cooperative Communication Skills, a curriculum development consortium.


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Sunday, March 13, 2011

The Complete Book of Questions: 1001 Conversation Starters for Any Occasion



165 pages | Publisher: Zondervan (2003) | English | ISBN-10: 9780310244202 | PDF
This book provides seeker small group leaders with 1,001 seeker-friendly icebreaker questions to start and sustain meaningful interaction in their groups.


Most of us realize that raising questions is a powerful way to get interesting dialogue. But asking good ones can be another matter—they’re not always that easy to think up! That’s where The Complete Book of Questions comes in. This book is one big compilation of questions—1001 of them you can use to launch great conversations in almost any context. And many of these questions are likely to trigger other questions you may also wish to discuss. Think of this book as a tool to spark interaction—and to know and understand others, and yourself, better.

The questions in The Complete Book of Questions have been divided into ten categories for easy reference as shown in the chart below. There are probably as many ways to put this book to use, as there are questions within it! So be creative. Experiment with these 1001 questions in different contexts—and be sure to make the most of the conversations that ensue!

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Saturday, March 12, 2011

The Art of Public Speaking: Lessons from the Greatest Speeches in History

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TTC Audio | Course No. 2031 (12 lectures, 30 minutes/lecture) | 2010 | Mp3 32kbps | 85,6 MB
Everybody is a public speaker. Maybe you're delivering a corporate presentation or interviewing for a new job. Maybe you're a teacher lecturing students or a citizen addressing a neighborhood association. Maybe you're arguing a case before a courtroom or persuading book club members about the merits of your latest read.

Whatever the situation, being able to speak in public is essential to success. You can have the most logical argument possible, but in order to truly teach, inform, persuade, or defend, you need to present your ideas with conviction and confidence.

Yet this is often easier said than done. Many of us have a deep fear of public speaking. Or we think it's just an intuitive talent that can't be learned. But according to award-winning Professor John R. Hale of the University of Louisville, a masterful public speaker who has delivered more than 1,000 speeches to all manner of audiences, that couldn't be further from the truth.

All it takes is confidence, practice, and the knowledge of time-tested techniques and strategies used by history's greatest public speakers—all of which you'll find in The Art of Public Speaking: Lessons from the Greatest Speeches in History. This 12-lecture course is your guide to the secrets of this essential skill, an insider's look at what makes history's enduring speeches so unforgettable, and an invaluable reference tool you can use any time you have to speak your mind.

Learn from History's Greatest Public Speakers
As both a lecturer and a distinguished historian, Professor Hale has a strong awareness of how public speaking has been used effectively in the past. What makes The Art of Public Speaking such a unique educational experience is that you learn about the craft from some of the best public speakers in history. Each lecture features powerful speeches by iconic individuals that illustrate how the strategies of public speaking have been used in real situations.

Here are some of the powerful voices you'll meet:
* Abraham Lincoln, who defined the art of delivering a strong conclusion with his iconic Gettysburg Address
* Marie Curie, whose commencement address to Vassar College in 1921 exemplifies how to turn dry facts into captivating stories
* Martin Luther King Jr., who illustrated the best way to share beliefs in his stirring “I Have a Dream” speech

A Course Designed for All Speakers
Explorations of public speaking are often bogged down in complex rhetorical terms. But Professor Hale has designed The Art of Public Speaking to be accessible to everyone. In order to do this, he takes you through each of the three key components of successful public speaking.

* How to prepare for public speaking: Learn from Patrick Henry, Elizabeth I, and others how to overcome stage fright, control your voice and body, use humor, and personalize your delivery.
* How to craft a great speech: Learn how to build captivating speeches from people such as Paul the Apostle and Susan B. Anthony and how to use stories, examples, logic, and impressive visual images.
* How to handle your audience: Learn from Mark Antony, Gandhi, and others how to focus on your audience, persuade them to agree with you, invite them to share your vision, and inspire them to change.

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Friday, March 11, 2011

Strategic Negotiation: A Breakthrough Four-Step Process for Effective Business



224 pages |  Kaplan Business | English | ISBN-10: 0793183049 | PDF
Corporate negotiation is a process like all other business strategies. In today’s challenging and ever-changing business environment, it is imperative to understand negotiations from the perspective of both the buyer and the seller. In Strategic Negotiation, Dietmeyer and Kaplan use a research-based approach to negotiation that assists sales professionals in reaching their own business goals, while ensuring that their customers meet budget and professional objectives as well-going beyond win-win to achieve true, measurable business value for all parties at the negotiating table.

The authors use their own strategic, four-step negotiation process to teach sales professionals how to attain quantifiable value in their dealings:
1. Estimating the negotiation. What are the actual issues in the negotiation? Sellers determine the effects, both positive and negative, of a lost deal.
2. Validating the estimation. A fact-finding exercise to confirm the accuracy of previously made assessments.
3. Creating value. Sellers structure a series of deals creating measurable value for parties on both sides of the negotiation. Each offer addresses the essentials but goes on to include additional benefits for the buyer.
4. Dividing value. A presentation of "multiple equal offers" is made to buyers, providing more value and choices than they anticipated.

Chapters include worksheets for readers to analyze and evaluate their own negotiations from both a seller’s and buyer’s point of view.

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